Terms & Conditions


1.1 In these Terms:

“Company” means Mile End Office Furniture

“Customer” means the purchaser of Goods from the Company.

“Goods” means all goods sold and/or delivered by the Company to the Customer.

“Terms” means these terms and conditions of sale.


2.1 These Terms apply to all contracts for the sale of Goods by the Company.

2.2 No amendment, alteration, waiver or cancellation of any of these Terms is binding on the Company unless confirmed by the Company in writing.

2.3 The Customer acknowledges that no employee or agent of the Company has any right to make any representation, warranty or promise in relation to the Goods or the sale of the Goods other than as contained in these Terms.


3.1 Prices are determined at the time of order and, prior to payment of the deposit, are subject to change without notice.


4.1 Payments are to be made to the Company without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.

4.2 Unless the Customer is a Trade Account Customer, a deposit of 30% of the invoice price must be paid when placing an order.  In the case of partial collection or delivery of goods, a 30% deposit must remain on the customers’ order until all items have been either collected or delivered in full.

4.3 Where Goods are ordered with fabric selected by the Customer, the fabric must be paid for in full at the time the deposit is paid.

4.3 The balance of the invoice price must be paid in full before delivery or collection.

4.4 Interest is payable on all overdue accounts calculated on a daily basis at the rate of 1.5% per month as from the date due for payment until payment is received by the Company.


5.1 The Customer must, within 5 days of being notified of their availability, collect or accept delivery of the Goods and pay the balance of the invoice price.

5.2 If the Customer fails to collect the Goods or accept delivery within 21 days of being notified of their availability, the Company may terminate this contract, keep the deposit and resell the Goods.

5.3 In addition to clause 4.4, the Company reserves the right to charge the Customer storage on goods not collected or delivered within 5 days of notification of their availability at the rate of $35.00 per week or part thereof.

5.4 The Company reserves the right to deliver the Goods in whole or in installments, as well as to deliver prior to the date for delivery and, in such event, the Customer must not refuse to take delivery of the Goods.

5.5 Any failure on the part of the Company to deliver installments within any specified time does not entitle the Customer to repudiate the contract with regard to the balance remaining undelivered.

5.6 Upon delivery or collection the Customer will inspect the Goods as appropriate to the type, quantity, quality, aesthetics, appearance, shade, colours, layout patterns, suitability of purpose and any other characteristics of the Goods

5.7 If any goods are damaged, wrongly supplied or not in accordance with the Contract, the Customer may return those Goods in accordance with clause

5.8 Online Shop products currently only ship within SA.  To purchase products outside of SA please contact our sales consultants on 08 8229 7676 or sales@officefurniture.net.au

6.Return and Refund of Goods

6.1 The Customer may reject and return Goods for a refund to The Company provided that:

(a) the Goods are damaged, wrongly supplied, defective or not in accordance with the Contract;

(b) the Goods are returned within one month of the date of the invoice or account issued by

The Company in respect of those Goods;

(c) the Customer notifies the Company of the invoice or account number in respect of the Goods to be returned;

(d) the Goods are returned in the original state or condition in which they were supplied, and remain  in original boxes together with all packaging and instruction material; and

(e) the Goods are in as new condition as is reasonably possible, and are from current stock held in store by the Company.

6.2 All Goods returned by the Customer are subject to assessment by the Company and if permitted by the Australian Consumer Law or any other law, refuse to accept the return of the Goods at its sole discretion.

6.3 Unless the Company and the Customer otherwise agree in writing, the Customer will bear the costs of

delivery when returning any Goods.

6.4 Subject to the Customer’s rights under the Australian Consumer Law, the following Goods cannot be

returned by the Customer to the Company under any circumstances:

(a) those that were specially made, sourced, ordered or purchased for the Customer;

(b) those that were used, installed, damaged or altered in any way by the Customer;

(c) those that were sold to the Customer at wholesale or discounted prices, or as second grade quality; or

(d) those that are no longer in stock in store by the Company or have been discontinued.

6.5 Goods returned in accordance with this clause will be subject to a restocking fee. The restocking fee will be 30% of the price (plus GST) agreed in the Contract for the relevant Goods.


7.1 Legal and beneficial ownership of the Goods will not pass to the Customer until such time as the Goods have been paid in full in cash or cleared funds.

8.Risk and Insurance

8.1 The Goods are entirely at the risk of the Customer from the moment of delivery to the Customer’s point of delivery or on collection, even though title in the Goods has not passed to the Customer at that time.

8.2 The Customer must, at its own expense, maintain the Goods and insure them for the benefit of the Company against theft, breakdown, fire, water and other risks as from the moment of delivery to the Customer and until title in the Goods has passed to the Customer.


9.1 Unless the Customer has inspected the Goods and given written notice to the Company within 2 days after collection or delivery that the Goods do not comply with the relevant specifications or descriptions, the Goods are deemed to have been accepted in good order and condition.


10.1 No order may be cancelled, modified or deferred without the prior written consent of the Company (which is at the Company’s sole discretion). If such consent is given it is, at the Company’s election, subject to the Company being reimbursed all losses, including loss of profits, and paid a cancellation fee (being not less than 20% of the invoice price of the Goods).

11.Limited Liability

11.1 These Terms do not affect the rights, entitlements and remedies conferred by the Trade

Practices Act 1974.

11.2 The Company is not subject to, and the Customer releases the Company from, any liability (including but not limited to consequential loss or damage) because of any delay in delivery or fault or defect in the Goods. The Customer acknowledges that the Company is not:

(a) responsible if the Goods do not comply with any applicable safety standard or similar regulation; and

(b) liable for any claim, damage or demand resulting from such non-compliance.

11.3 If any statutory provisions under the Trade Practices Act 1974 or any other statute apply to the contract between the Company and the Customer (Contract) then, to the extent to which the Company is entitled to do so, the Company’s liability under the statutory provisions is limited, at the Company’s option, to:

(a) replacement or repair of the Goods or the supply of equivalent Goods; or

(b) payment of the cost of replacing or repairing the Goods or of acquiring equivalent goods;

And in either case, the Company will not be liability for any consequential loss or damage or

other direct or indirect loss or damage.


12.1 All Goods supplied are covered by such warranties as are specified by the manufacturer and supplied subject to the product standards detailed by the manufacturer.

12.2 On discovery of any defect in the Goods, the Customer must immediately notify the Company, with proof of purchase, in writing of such defect. The Customer must not carry out any remedial work to alleged defective Goods without first obtaining the written consent of the Company to do so.

12.3 The provisions of any act or law (including but not limited to the Trade Practices Act 1974) implying terms, conditions and warranties, or any other terms, conditions and warranties which might otherwise apply to or arise out of the Contract are hereby expressly negative and excluded to the full extent permitted by law.

12.4 The Customer expressly acknowledges and agrees that it has not relied upon, and the

Company is not liable for any advice given by the Company, its employees, agents or representatives in relation to the suitability for any purpose of the Goods.

13.Display and Samples

13.1 Any display product or sample inspected by the Customer is solely for the Customer’s convenience and does not constitute a sale by sample.


14.1 The terms of the Contract are wholly contained in these Terms and any other writing signed by both parties. The Contract is deemed to have been made at the Company’s place of business where an order was placed and any cause of action is deemed to have arisen there.

15.Loan, Rental or Unpaid Furniture

15.1 In any of the circumstances referred to as loan, rental or unpaid furniture the Customer:

(a) authorises the Company by itself, its agents or representatives at all reasonable times, without notice, to enter onto (with force if reasonably necessary) and to remain in and on any premises where the Goods are located in order to collect the Goods, without being guilty of any manner of trespass; and

(b) assigns to the Company all the Customer’s rights to enter onto and remain in and on such premises until all the Goods have been collected.

16.Power & Data Products

16.1 The Company is not liable nor responsible for the supply or installation of hard wired or data products.  It is the responsibility of the client to employ a licensed tradesperson for the installation of all hard-wired and data cabling.  The company will supply only the provision for the data and soft-wiring where applicable.

17.Force Majeure

17.1 The Company will not be liable for any breach of contract due to any matter or thing beyond the Company’s control (including but not limited to transport stoppages, transport breakdown, fire, flood, earthquake, acts of God, strikes, lock-outs, work stoppages, wars,

riots or civil commotion, intervention or public authority, explosion or accident.

18.Waiver of Breach

18.1 No failure by the Company to insist on strict performance of any of these Terms is a waiver of any right or remedy which the Company may have, and is not a waiver of any subsequent breach or default by the Customer.

19.No Assignment

19.1 Neither the Contract, nor any rights under the Contract may be assigned by the Customer without the prior written consent of the Company, which is at the Company’s absolute discretion.


20.1 If any provision contained in these Terms is held by a court to be unlawful, invalid or unenforceable, the validity and enforceability of the remaining provisions are not affected.

21.Governing Law

21.1 These Terms and the Contract shall be governed by the law of South Australia and the parties submit to the courts of South Australia in respect of any dispute arising.

22.Romalpa Clause

Upon purchase of product from the Company you agree to the following Romalpa clause.

22.1 The Vendor reserves title and ownership of all goods until payment in full is made thereof.

22.2 Risk in the goods shall pass to the Purchaser immediately upon dispatch.

22.3 Ownership of the goods shall remain with the Vendor until the Purchaser has paid for the goods in full and paid all money owing to the Vendor.

22.4 Until payment, the Purchaser shall store the goods in such a way as to clearly indicate that they are the Vendors goods.

22.5 The goods shall be held by the Purchaser as bailee for the Vendor.

22.6 If the goods are incorporated in other goods, the ownership of the combined goods shall as far as the law allows, pass to the Vendor.

22.7 The Purchaser irrevocably grants the Vendor the right to enter on to any premises occupied by the Purchaser to search for and remove the goods supplied, or goods in which the Vendor has ownership, without being liable to the Purchaser or any person claiming through the Purchaser. Subject to Clause 2(d) if the goods are attached to or incorporated in any other goods the Vendor may disconnect or sever them in any way necessary to remove those goods.

22.8 If the Purchaser sells the goods (or something incorporating those goods) the proceeds of sale shall be the property of the Vendor and the Purchaser shall hold such proceeds for and on behalf of the Vendor in a fiduciary capacity.

22.9 The Purchaser shall hold so much of the proceeds of that resale amounting to the Purchasers indebtedness to the Vendor in a separate account on trust for the Vendor and notwithstanding any agreed period of credit the Purchaser shall immediately account for those proceeds to the Vendor.

22.10 Payment of what the Purchaser owes the Vendor for goods shall be deemed to have been made when cheques for the price have been met and honoured in full and there is no possible recourse by any liquidator of the Purchaser in respect of any such payment.

All sales are made under the foregoing conditions.